CRM Platform
An all-in-one CRM platform connecting customer records, sales pipelines, proposals, communication, scheduling, marketing, automation, and AI assistance in one workspace.
Read the case studyProfessional profile
About Vivek Jalondhara
I am a Full Stack Engineer at Esparkbiz Technologies with more than three and a half years of experience delivering SaaS and CRM features. I work across React, Node.js, TypeScript, PostgreSQL, external APIs, and production support, partnering with product teams to turn business needs into maintainable software. My work includes CRM builders and workflow automation, AV floor-plan and diagram tools, booking workflows, and an AI-powered audio transcription interface. I have improved email synchronization speed by 60%, reduced CRM record-list query time by about 43%, and mentored more than 60 developers and trainees.
Professional background
Engineering across product and customer workflows
I work across frontend applications, backend services, APIs, and PostgreSQL data models. My experience includes enterprise CRM modules, interactive floor-plan and diagram editors, booking workflows, vendor price-sheet processing, and audio transcription interfaces.
I collaborate with product, design, and QA teams to clarify requirements and carry features through implementation, testing, release, and production support. I also mentor developers and trainees in programming, debugging, and clean code practices.
AI and enterprise integrations
Applied AI within real product workflows
My AI work includes LLM provider integrations, prompt and context engineering, retrieval-augmented generation, LangChain, LangGraph, Model Context Protocol, AI-assisted data processing, agentic workflows, and evaluation. I focus on validating model output and fitting AI features into the surrounding application and review process.
- OpenAI and other LLM providers
- RAG
- LangChain
- LangGraph
- MCP
- Prompt engineering
- Context engineering
- AI evaluation
- Workflow automation
Selected work
Projects and engineering contributions
AV Design & Engineering Suite
A commercial AV design application for creating floor plans, signal-flow diagrams, and rack layouts. Shared equipment data connects the views and supports project documentation.
Read the case studySheet Parser
An AI-assisted workflow that interprets inconsistent vendor spreadsheets, validates proposed pricing, and routes uncertain values for review before they reach shared catalogs or project estimates.
Read the case studyBooking Management System
A booking and scheduling platform that lets businesses create branded booking pages, customize the customer booking experience, manage reservation forms, and coordinate appointments across their staff. It includes round-robin assignment, availability management, and booking reminders.
Read the case studyAudio Transcription
A browser-based audio transcription interface for recording, following processing status, editing transcripts, and reviewing AI-generated summaries.
Read the case studyEducation
Education and training
B.E. in Computer Engineering
Government Engineering College, Bhavnagar
2019 – 2023 · 7.99 CGPA
Higher Secondary (Science), GSHEB
Belur Vidhyalaya, Bhavnagar
2017 – 2019 · 75.53%